about us

We are a team of paralegals with over 20 years experience in ADR and Ombudsman Disputes.

Chris Coleman is the founder of ADR Associates, with more than 23 years experience in the fields of consumer law, financial disputes and regulatory investigations. He also holds a Legal Practice Course Diploma from City University, a Diploma in business crime and fraud from the Chartered Bankers Institute and a Masters accreditation for mediation from Queen Margaret University.

In his spare time, Chris enjoys sports and spending time at home with his family.

Chris’ previous roles include working for the Financial Ombudsman Service managing fraud and NCA cases; and FairPlane and Oracle Solicitors managing commercial litigation matters.

If you would like assistance from ADR Associates in claiming your compensation please contact the team.


I recently contacted ADR Associates to seek advice on how much to expect from a complaint, I had put forward to a well known energy provider. ADR was able to read up on my complaint and give general consumer advice on what do in this instance. I took their advice and was pleased with the … Continue reading testimonials

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